Privacy Policy

Last updated: 15th January 2026

1. Introduction

This Privacy Policy explains how plaxorenti.top SARL ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website plaxorenti.top or use our beauty influencer campaign management services. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Data Controller Information

The data controller for your personal information is:

  • Company: plaxorenti.top SARL
  • Registration Number: RCSB741258
  • VAT Number: LU74362891
  • Address: Rue du Fossé 111, 4895 Esch-sur-Alzette, Luxembourg
  • Email: [email protected]
  • Phone: +352 28733090

3. Data Collection

We collect personal data that you provide to us directly and information that is collected automatically when you use our services. The data we collect includes:

Information You Provide

  • Contact information (name, email address, phone number, company name)
  • Account information when you register for our services
  • Communication preferences and marketing consent
  • Messages and enquiries sent through our contact forms
  • Payment and billing information for our services
  • Campaign data and content when using our platform

Information Collected Automatically

  • Website usage data and analytics information
  • IP address, browser type, and device information
  • Pages visited, time spent on site, and referral sources
  • Cookie data and tracking preferences

4. How We Use Your Information

We use your personal data for the following purposes based on legitimate business interests and legal obligations. How we use your information includes:

  • Providing and maintaining our beauty influencer campaign management services
  • Processing your enquiries and responding to your communications
  • Creating and managing your account and user profile
  • Processing payments and managing billing for our services
  • Sending service-related communications and updates
  • Improving our website, services, and user experience
  • Conducting analytics to understand how our services are used
  • Sending marketing communications where you have consented
  • Complying with legal obligations and protecting our rights
  • Detecting and preventing fraud, security threats, and technical issues

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contract: To provide our services and fulfil our contractual obligations
  • Legitimate Interests: To improve our services, conduct analytics, and protect our business
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with applicable laws and regulations

6. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who help us operate our business (hosting, analytics, payment processing)
  • Professional advisers (lawyers, accountants, auditors)
  • Regulatory authorities when required by law
  • Third parties in connection with business transfers or acquisitions
  • Other parties with your explicit consent

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy. Data retention periods vary depending on the type of information and the purpose for which it was collected:

  • Account information: Retained whilst your account is active plus 7 years after closure
  • Contact enquiries: Retained for 3 years after the last communication
  • Marketing data: Retained until you withdraw consent or 5 years of inactivity
  • Website analytics: Retained for 26 months from collection
  • Legal compliance data: Retained as required by applicable laws

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of your personal data we hold
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal data in certain circumstances
  • Restriction: Limit how we process your data in certain situations
  • Portability: Receive your data in a portable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules or certification schemes

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Staff training on data protection practices
  • Incident response and breach notification procedures

12. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

15. Supervisory Authority

You have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with applicable law:

  • Website: cnpd.public.lu
  • Address: 1, avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette, Luxembourg
  • Phone: (+352) 26 10 60 - 1